Privacy Policy

Effective Date: July 2025

At YourSpace, your privacy and data security are paramount. This Privacy Policy explains what personal information we collect, how we use and protect it, and your rights regarding your data when you use our platform. By using YourSpace, you agree to the practices described below.

1. Who We Are

YourSpace is a local listings platform dedicated to connecting individuals with rental spaces, services, and local offers across South Africa. Our website address is: https://yourzpace.co.za.

2. Information We Collect

2.1 Information You Provide Directly

When you interact with our platform, such as leaving comments, creating listings, or filling out contact forms, we collect personal information you provide, including but not limited to:

Full name
Email address
Phone number (if provided)
Content you submit such as comments or listing details

2.2 Automatic Information Collection

To enhance security and service quality, we automatically collect certain technical information when you visit or interact with YourSpace, including:

IP address
Browser type and version
Operating system
Referring URLs
Device information
Cookies and usage data

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, maintain session security, and analyze site traffic. You can manage cookie preferences through your browser settings. Our cookies include:

Persistent cookies – to remember your name and email when commenting (lasting up to one year)
Session cookies – to maintain login sessions and preferences during your visit
Functional cookies – to save draft listings or edits (expires after one day)

2.4 Third-Party Content

Some pages may embed content such as videos or maps from third-party services. These services may collect data according to their own privacy policies.

3. How We Use Your Information

We use the collected data to:

Provide, operate, and maintain our platform
Verify and approve listings to ensure quality and authenticity
Communicate with you, including responding to inquiries and sending important updates
Prevent fraud, spam, and other prohibited activities
Analyze and improve site performance and user experience
Comply with legal obligations and enforce our policies

4. How We Protect Your Data

YourSpace implements industry-standard technical and organizational security measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:

Secure Socket Layer (SSL) encryption for data transmission
Regular security audits and updates
Access controls limiting data to authorized personnel only
Continuous monitoring for suspicious activity

5. Sharing and Disclosure of Data

We do not sell, trade, or rent your personal data to third parties for marketing purposes. We may share your data only in the following circumstances:

With trusted service providers who assist us in operating our platform under strict confidentiality agreements
When required by law, legal process, or to protect rights and safety
To enforce our terms of service or prevent prohibited activity
During security incidents or investigations

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Specifically:

Comments and related metadata are retained indefinitely to recognize returning users and maintain discussion integrity.
User accounts remain active until deleted by the user or administratively removed.
Data related to listings is retained as long as the listing is active or as needed for legal compliance.

7. Your Rights

You have several rights regarding your personal information under applicable data protection laws, including:

The right to access and obtain a copy of your personal data
The right to request correction or updating of inaccurate or incomplete data
The right to request deletion of your personal data, subject to legal or operational requirements
The right to object to or restrict certain data processing activities
The right to withdraw consent where processing is based on your consent
The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us at: insert-contact-email@yourspace.co.za.

8. Where Your Data Is Sent

Visitor comments and other user-submitted content may be processed through automated spam detection services like Akismet or similar tools to maintain platform quality and security.

9. Submissions

By registering or using YourSpace, you agree to abide by our Submission Terms, which govern the content you post and the use of the platform.

10. International Users

YourSpace operates primarily within South Africa. If you access the platform from outside South Africa, please be aware that your data may be transferred to and processed in South Africa where data protection laws may differ from your jurisdiction.

11. Children’s Privacy

YourSpace does not knowingly collect or solicit personal information from children under the age of 13. If you are under 13, please do not use or provide any information on this platform. If we learn that we have collected personal information from a child under 13, we will delete that information as soon as possible.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: info@yourzpace.co.za